Frequently Asked Questions

Find answers to common questions about SocialScan

SocialScan is a comprehensive financial sentiment analysis tool that monitors and analyzes posts from major social media platforms including Twitter/X, Reddit, and Truth Social. Our AI-powered system tracks discussions about stocks, cryptocurrencies, and financial markets, providing real-time sentiment analysis to help traders and investors make informed decisions without having to manually monitor multiple platforms.

Our AI sentiment analysis uses advanced natural language processing (NLP) algorithms to analyze the tone and context of social media posts. The system categorizes sentiment as:
  • Bullish: Positive sentiment indicating optimism about a stock or market
  • Bearish: Negative sentiment indicating pessimism or concern
  • Neutral: Balanced or informational content without clear directional bias
The AI considers context, financial terminology, and market-specific language to provide accurate sentiment classification.

Registration is simple and free:
  1. Click the "Register" button in the top navigation
  2. Provide your email address and create a secure password
  3. Choose a unique username
  4. Verify your email address
  5. Start using SocialScan immediately with our free plan
No credit card required for the free plan!

Currently, SocialScan monitors three major platforms:
  • Twitter/X: Real-time tweets from financial influencers, traders, and market participants
  • Reddit: Posts from popular financial subreddits and investment communities
  • Truth Social: Financial discussions and market commentary
We're continuously working to expand our platform coverage to provide even more comprehensive market sentiment analysis.

SocialScan offers flexible pricing options:
  • Free Plan: Access to basic sentiment analysis, limited historical data, and standard features
  • Premium Plan: Full access to real-time data, advanced analytics, unlimited searches, historical data, and priority support
Visit our Packages page for current pricing and detailed feature comparisons.

You can cancel your premium subscription at any time:
  1. Log into your account
  2. Go to the "Packages" page
  3. Click the "Downgrade" button on the Free plan
  4. Confirm your cancellation
Your subscription will remain active until the end of your current billing period, and you'll retain access to premium features until then.

Absolutely. We take data security very seriously:
  • All data is encrypted in transit and at rest
  • We use industry-standard security protocols
  • Payment processing is handled securely through Stripe
  • We never share your personal information with third parties
  • Regular security audits and updates
Your privacy and security are our top priorities.

Our AI sentiment analysis is continuously trained and refined to achieve high accuracy rates. However, it's important to note:
  • Sentiment analysis should be used as one factor in your decision-making process
  • Market sentiment can change rapidly
  • Always conduct your own research and due diligence
  • Consider multiple data sources and indicators
SocialScan is a tool to help inform your decisions, not replace professional financial advice.